Compliance Program Manager

About the Team

At OpenAI, our Compliance team is dedicated to fostering a culture of integrity and adherence to regulatory and legal requirements. We collaborate closely with Legal, Security, People, Finance, and operational teams to ensure our compliance programs support the organization’s mission while mitigating risk in a rapidly evolving AI landscape.

About the Role

The Compliance Program Manager will play a key role in building and scaling OpenAI’s compliance program—translating requirements into practical processes, driving program execution, and improving how we detect, assess, and mitigate compliance risk. You’ll help run the day-to-day operational backbone of the program (e.g., disclosures, training, investigations tracking, controls, and reporting) and partner cross-functionally to keep the program effective as the company grows. This role represents an exciting opportunity to innovate compliance operations using the latest AI technology. This role reports to the Chief Compliance Officer.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build and scale compliance program operations: design and implement repeatable workflows (intake, triage, escalation, documentation, follow-up), and continuously improve them as risks and business needs evolve.

• Own program execution: create project plans, define milestones, drive cross-functional action items, and ensure initiatives land on time (policy rollouts, training launches, controls implementation, tooling improvements).

• Support disclosures and investigations processes: help manage intake and tracking, coordinate with stakeholders, maintain documentation, and ensure timely resolution and remediation follow-through.

• Drive compliance training and communications: help develop, launch, and measure training and awareness programs that are clear, practical, and aligned to risk.

• Monitor and assess compliance risk: partner with internal stakeholders to identify gaps, conduct internal assessments, recommend corrective actions, and track remediation.

• Support audit and regulatory readiness: assist with responses to inquiries, audits, and examinations; maintain evidence, reporting decks, and program artifacts.

• Develop metrics and reporting: build dashboards and recurring reporting for leadership (and the Audit Committee as needed) on risk areas, program health, and key initiatives.

• Stay current on evolving requirements: track relevant regulatory developments and best practices; translate them into actionable program updates.

For all of the above, we expect you to leverage our products, including ChatGPT and agentic workflows to reduce workload, improve results, and upgrade the user experience.

You might thrive in this role if you have:

• 5+ years of experience in compliance, risk, audit, investigations ops, or program management in a regulated and/or fast-scaling environment.

• Demonstrated experience building and running programs (process design, stakeholder management, project plans, metrics, continuous improvement).

• Demonstrated ability using AI to improve compliance processes, or demonstrated skill in technical innovation.

• Strong execution: you can plan the work and work the plan, with good judgment about prioritization in ambiguity.

• Excellent communication skills and the ability to write and speak in plain English (not “compliance speak”).

• Comfort partnering across teams (Legal, Security, People, Finance, Eng/Operations) and navigating competing priorities.

• Strong analytical and problem-solving skills; attention to detail without losing the big picture.

• Ability to independently manage multiple work streams in a fast-paced environment.

• Experience in technology (and ideally AI) is a plus.

Nice to have

• Experience supporting Audit Committee or senior leadership reporting.

• Familiarity with common compliance program elements (training, disclosures, investigations, third-party risk, policies/controls, audit readiness).

• Certifications such as CCEP/CCEP-I (or similar).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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